Stories from the Frontlines – ARMOR's Metal Rescue™ Rust Remover Bath Removes Doubt And Brings Delight
Customer delight can be seen by some as a “lofty” goal but we at ARMOR like to set big goals – we like to shoot for the stars. Our customer service team and sales force try to provide customer delight and success in every situation and interaction. From a quick email with a question, a fax request for a quote, to a phone call, to a face-to-face meeting, ARMOR strives for customer satisfaction in every interaction.
To demonstrate, we offer real-life examples provided by different members of our company’s “frontlines.” In this issue, we called upon one of our tenured sales account managers to step in front of the camera and tell of one of his successful customer experiences. We aren’t trying to toot our own horn, but we want to be clear that we make every attempt to talk-the-talk AND walk-the-walk when it comes to our customers.
In the short video below, Steve Evans is in the interview chair. Steve recounts a customer interaction with ARMOR’s Metal Rescue Rust Remover Bath. While meeting with a customer who manufactures parts for the racing industry. Steve showed an informational video on ARMOR’s Metal Rescue Rust Remover Bath. The customer was showed interest and asked for a sample. When Steve made an onsite visit a few days later the customer brought out a soaking tub of the Metal Rescue containing one of his company’s valuable components. He was amazed! To hear the full story and to see how it ends, click below.
